Details, billing and support access
Go to your avatar > Workspace Settings. Only Administrators see these.
Details
Your church's basic info: Church / Organization Name, Email, Phone, Website and Address. Click Save when you're done.
Time zone
Every date in Ministry Toolkit is worked out in this zone: reminders, scheduled syncs, check-in dates, VBS Mission Control, group rosters and more.
Next to the field you'll see the current day and time in that zone. If that time looks wrong, the zone is wrong. Pick the right one and click Save.
Older workspaces were sometimes set to Pacific time by default. If dates are a day off or reminders go out at odd hours, check this first.
Logos
Light Mode Logo URL and Dark Mode Logo URL show on your Family Portal and on your church's sign-in page. Paste a link to an image (PNG works best). A preview shows under each field.
Plans & billing
Plans & billing is where your church turns tools on and off and manages payment.
- Manage payment opens the billing portal to update your card or download invoices.
- Your plans lists each tool and its plan.
Change your plans
- Click Edit plans.
- Pick a plan for each tool, or Not Subscribed to turn it off.
- Click Review & save and check the new monthly total.
- Confirm. Upgrades charge today. Downgrades and removals take effect at your next renewal, with no charge or refund today.
Saving here is also what turns a tool on or off for everyone in the workspace. Tools marked Comp were set up by support; email us to change them.
If a payment fails, a banner shows on every page with Update card. Tools keep working for a short grace period.
Support Access
If you email support about a problem, we may ask you to turn this on so we can look at your workspace.
- Open Support Access.
- Pick how long: 1 hour, 24 hours or 7 days.
- Optionally add a Reason.
- Click Enable support access.
Access turns itself off when time runs out. Click Revoke now to end it early. Every visit is logged.